Welcome to the FAQs and help section. Choose a section from the list below to start getting some answers:
What is the ‘Super-Support Pillows for Neck Pain’ pressure relieving material?
It is a viscoelastic, temperature sensitive material, quite different from ordinary foam. Viscoelastic describes the property of a substance to both resist flow or change of shape (viscous) and to return to its original shape after being forced to change (elastic). Originally developed for NASA in the 1970s, designed specifically to conform to any individual’s body and relieve the pressure of the tremendous forces of gravity the astronauts experienced during lift off and flight. Like so many NASA technologies, the formula was eventually released to the public as a pressure relieving material for home and medical use.
Are the ‘Super-Support Pillows for Neck Pain’ different from ordinary pillows?
Unlike ordinary foam, the ‘Super-Support Pillows for Neck Pain’ material is 100% memory foam–there are simply more cells per square inch than in most viscoelastic foams. Furthermore, the cells themselves are extremely dense and consistently shaped. The greater density allows for greater sensitivity of the material, and is more durable preventing the “bottoming out” that can occur in less dense material.
Is the ‘Super-Support Pillows for Neck Pain’ material sensitive to temperature?
The ‘Super-Support Pillows for Neck Pain’ is temperature sensitive, so environmental temperatures may affect the feel of your pillow. Very warm and humid weather may make the mattress feel very soft, while very cold weather may render the mattress somewhat firmer. If you feel the pillow is too firm, try lying your head on the pillows for a few minutes to head it up with your body warmth to increase the responsiveness of memory foam material.
How long does it take to get used to the ‘Super-Support Pillows for Neck Pain’?
Some people are completely comfortable on the pillow right away. Others who have been sleeping on a very soft surface, may need some time to adjust to the remarkable amount of support and unique pressure relieving feel of the pillow (some call it a “floating” or “light” feeling).
Will the ‘Super-Support Pillows for Neck Pain’ make me hot?
No. The cells themselves are open and breathable, so the material is self-ventilating. Unlike feather or polyester filled pillows which cause pressure points, the ‘Super-Support Pillows for Neck Pain’ unique memory foam construction relieves pressure resulting in better circulation. Due to the increase in circulation throughout your body, you may discover you need fewer blankets to sleep comfortably.
Is it easy to change position?
Yes, the slow recovery of the pillow to its original shape after conforming to your exact head and neck contours is a different feeling. This is necessary for the pillow to conform to your shape to relieve pressure and reduce the need to change position (toss and turn).
Is there an adjustment period with the ‘Super-Support Pillows for Neck Pain’?
Like any new pillow, it may take a while to become accustomed to the unique feeling of your new ‘Super-Support Pillows for Neck Pain’. Most people are very comfortable on the first night. Others, however, may need a few nights to adjust to the unique feeling of special memory foam material.
What size are the pillows?
Unlike others on the market the ‘Super-Support Pillows for Neck Pain” are full size measuring a generous 50 x 30 x 10cm (20 x 12 x 4 inches) – so they fit neatly inside your normal pillowcases.
Is it safe to make a purchase on your website?
We fully understand the need for security when making online purchases. This website utilize the most advanced encryption processing systems currently available to assure that your purchase will be safe. Your credit card information is only used by our bank and is processed on a separate, secure server.
Do you delivery to countries outside of the UK?
Currently we don’t delivery products to outside of the UK.
Have any other questions?
Contact our customer service department and we’ll make sure we get back to you within 48 hours. Click here to contact us
Why settle for sleepless nights any longer?
Put the amazing ‘Super-Support Pillows for Neck Pain’ to the test in your own bed…and…if you’re not satisfied for any reason at any time during the next 90 days…send it back and you’ll receive a prompt and courteous refund of every penny you paid – no questions asked.
What could be more fair?
You’re covered by our full 90-day risk-free 100% Money Back Guarantee – so you’ve nothing to lose, and a great sleep to gain. So don’t delay – your perfect night’s sleep is just a click away.
“They’re comfortable & offer incredible support for your neck & shoulders no matter which way you sleep. Give them a week & you’ll NEVER go back to ordinary pillows again!”